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Great news! Seller Server Classes now allows bulk order purchasers to search their bulk orders by student name, email, or access code. This gives you more options to search and manage your employees' SSC certificates.
The purpose of this policy document is to ensure all student/clients have ready access to fair and inexpensive complaints and appeals process.
The complaint and appeals policy applies to all cases of complaints or appeals, as defined, and is available to all student/client’s utilizing and services under DSBWorldWide, Inc. dba texastabccertification.com (SSC).
The complaints and appeals process follows three steps, depending on the nature of the complaint or appeal. The steps are listed below:
For the purposes of this policy, the following definitions have been provided:
o Examples: course information was not clear, course did not adequately inform student.
o Examples: Certificate information error, computer issues, over charged
Updated: 8/7/2018